Pakistan Post is moving quickly toward modernisation, rolling out its new delivery management app across the country. All postmaster generals have been instructed to activate the official app and submit compliance reports by November 14, marking a major step in the organisation’s digital shift.
According to Director General Samiullah Khan, the devices required for app activation have already been distributed to post offices nationwide, funded by the Universal Postal Union (UPU). This adds credibility to the initiative, backed by an international postal authority.
Beyond digital upgrades, Pakistan Post has also finalised key recommendations aimed at preventing potential privatisation. These proposals will soon be presented to the Federal Minister for Communications, reflecting the department’s strategic effort to stabilise and strengthen the institution.
A senior official confirmed that the government has set a December 31 deadline for Pakistan Post to reduce its financial losses. The recommendations stress that digitalisation is essential for long term survival, not just a short term fix.
Under the new plan, major post offices will be upgraded with advanced computerised systems to support Pakistan’s rapidly expanding e-commerce sector. The move positions Pakistan Post to introduce new revenue-generating services while improving operational efficiency a step aligned with global postal industry trends.
To further enhance reliability, the department is implementing new measures for faster mail processing and timely deliveries. These improvements aim to raise overall service quality, improve customer satisfaction, and rebuild trust through consistent performance.
This combination of structured planning, international support, and digital transformation underscores Pakistan Post’s commitment to modern, efficient, and customer-focused services a direction that aligns with global best practices in the postal and logistics sector.
